In compliance with the provisions of Law 34/2002 of July 11, on the Services of the Information Society and Electronic Commerce (LSSICE), the following legal aspects are reported:

Website ID:

Responsible for the website: DOT Surfaces, S.L.

Address: Calle Moroder, 3 polygon 3 46113 Moncada, Valencia

Contact email:

Tax Number: B 97 447 429

Registry Data: Constituted on the 5th April, 2004 before the notary of Alboraya, Mr. Jose María Cid Fernández, number 885 of its protocol and registered in the Mercantile Registry of Valencia, Volume 7,782, Book 5,078, Folio 198, Sheet V- 96419, 1st Registration




This document (from now on called “PRIVACY POLICY”) aims to regulate the use of the web space that DOT Surfaces, S.L. makes available to the user (

The intellectual property rights of this website, its source code, the databases and the different elements it contains are the property of DOT Surfaces, S.L., to whom the exclusive exercise of the rights of the web itself correspond and, especially, in those of reproduction, distribution, public communication, maintenance and transformation.

The use of the website for a third-party, attributes the condition of user and supposes the complete acceptance of this user, of each and every one of the conditions established in this Privacy Policy.


The user agrees to use the website, content and services in accordance with the Law, this Privacy Policy, good practices and public order. In the same way, the user agrees not to use the website or the services provided through it, for purposes or effects that are unlawful or contrary to the content of this Privacy Policy, which harm the interests or rights of third parties, or that may result in the website itself or its services being damaged, disabled or deteriorated, or prevent the satisfactory use of the website by other users.

Likewise, the user expressly agrees not to destroy, alter, disable or, in any other way, damage the data, programs or electronic documents and others found on this website.

The user agrees not to hinder the access of other users to the service through the massive consumption of computing resources through which DOT Surfaces, S.L. provides the service, as well as not taking actions that damage, interrupt or generate errors in the aforementioned systems.

The user agrees not to introduce programs, viruses, macro instructions, mini applications, controls of any kind, or any other logical device or sequence of characters that cause or may cause any type of alteration to DOT Surfaces, S.L. or third parties or, where appropriate, violate the rights of intellectual or industrial property.

The user agrees not to misuse the information, messages, graphics, drawings, sound and/or image files, photographs, programs and, in general, any kind of material accessible through this website or the services offered.

DOT Surfaces, S.L. therefore, also declines all responsibility derived from the damages that any visitor to this website may suffer in its technological resources (computer or telematic) as a result of the production of any of the circumstances or events mentioned in the preceding paragraph. Likewise, DOT Surfaces, S.L. does not guarantee that the website and the server are free from viruses and is not responsible for the damage caused by accessing the website or by the inability to access it.

DOT Surfaces, S.L. is not responsible for the information that may be obtained through links to external systems to this website.



This website and all its contents, including texts, documents, photographs, drawings, graphic representations, databases, computer programs, as well as logos, trademarks, trade names and other distinctive signs are the property of DOT Surfaces, S.L. or from third parties who have authorized its use.

All rights are reserved.



Responsibility of DOT Surfaces, S.L. for the use of the web:

The user is solely responsible for the infractions that may be incurred or any detriments that may be caused now or in the future due to the use of this website. DOT Surfaces, S.L. is thereby exempt from any liability that may be derived from the actions of the user.

The user will be solely responsible for any claim or legal, judicial or extrajudicial action initiated by third parties against DOT Surfaces, S.L., as a result of the use of the website by the user. In such a case, the user will assume all the expenses, costs and indemnities claimed from DOT Surfaces, S.L. due to claims or legal actions attributed to the aforementioned.

Responsibility of DOT Surfaces S.L. for the operation of the web:

DOT Surfaces, S.L. excludes any liability that may arise from transfers, omissions, interruptions, undesirable intrusions, telecommunications deficiencies, computer viruses, telephone breakdowns or disconnections to the operational services of the electronic system, motivated by causes beyond DOT Surfaces S.L.

Responsibility of DOT Surfaces S.L. for links from the web:

DOT Surfaces S.L. declines all responsibility regarding the information (contents) or risks (technical, moral or economic damages) that are outside the web space and which can be accessed by link from it; since the function of the links that appear is only to report on a specific topic.



In compliance with the RGPD (General Data Protection Regulation), DOT Surfaces S.L. informs users that the personal data they provide when using the forms or complying with contract requirements will be collected in files which are the responsibility of DOT Surfaces, S.L. and will be used for the purpose of being able to provide and report on the services or products which DOT Surfaces, S.L. offers.

By completing any form on this website, it is implied that the user acknowledges that the information and personal data which the user gives us is completely accurate and his/her own.

  1. Who is responsible for the storage of your personal data?
    DOT Surfaces, S.L., Calle Moroder, 3 polygon 3 46113 Moncada, Valencia. Contact email:
  2. What are the purposes for continuing to process your personal data?
    We process the personal data of our contacts, clients and suppliers in order to manage the commercial relationships of our organization, especially contractual aspects, the sending of information about our organization and the sector, the organization of activities, campaigns or events and the sending of informative and commercial communications (including the electronic route).
  3. How long will we retain your personal data?
    Personal data will be kept for a period of six (6) years, in accordance with current accounting regulations and if applicable, for ten (10) years according to regulations on the prevention of money laundering.In any case, DOT Surfaces, S.L. will retain your personal data for as long as necessary for to satisfy our contractual relationship, unless you request its deletion. Likewise, it will be retained for the period of time necessary to comply with the legal obligations which correspond to each case and according to the type of data.
  4. What is the legitimacy for the processing of your personal data?
    The legitimate basis for the processing of personal data is the mutual interest and consent of the user.
  5. To whom will your personal data be communicated?
    Data may only be communicated to third party organizations linked to DOT Surfaces, S.L. in the field management of its products and/or services for the same purposes referred to above, as well as the competent public administration, when required by the current regulations.The partners of DOT Surfaces S.L. who have authorized access rights in accordance with the internal security structure of DOT Surfaces, S.L., can access their personal data for the purposes described in this privacy policy. All partners of DOT Surfaces, S.L. have been trained and informed of their responsibilities in this regard and signed the corresponding confidentiality agreements. Likewise, third party organizations whose intervention is required and/or necessary for the proper management of the provision of our services may be granted access your data.

    DOT Surfaces S.L. has established contracts or contractual agreements and security measures with third parties, to guarantee the adequate level of security and protection of personal data throughout the related chain.

  6. What are your rights in relation to your personal data?
    You can request access, correction, deletion, limitation of processing, portability and opposition to the processing of your personal data at any time.You can revoke consent to send commercial communications and exercise the rights referred to above, by sending an email to accompanied by documentary proof of your identity. Provided that you have already communicated this to us in advance through the option to unsubscribe which you can find at the bottom of any electronic correspondence.

    If you do not obtain a satisfactory solution and wish to make a complaint or obtain more information regarding any of these rights, you can contact the Spanish Agency for Data Protection (

  7. What personal identification information is stored by us?
    Basic identification and relationship data will be saved for the submission of proposals, commercial information and to create invoices. Information saved includes data such as a name, shipping address, NIF / CIF and bank account details, if the customer requests a direct debit.
  8. What is the Data Storage Policy / Availability / Backups and their location?
    Information will not be deleted, unless deletion is requested by the user and this deletion is appropriate (see point 3). It is always available, although it may be blocked for marketing / commercial information notices, if the rights of deletion, limitation to processing or opposition by the user have been exercised. Backup copies of the servers that contain data are made, duly controlled and protected.
  9. What is the privacy policy for security and access information?
    Access to the database is protected by username and password.In the case of remote access, this is done using the VPN protocol.
  10. What is the Security Incident Response Policy and Impact Analysis?
    DOT Surfaces S.L. has adopted appropriate technical and organizational protection measures and these measures have been applied to the personal data affected by the potential violation of the security of personal data. There is no access to customer / user data for people who are not authorized to access such data.DOT Surfaces S.L. has carried out and keeps updated a Risk Analysis of the vulnerability of personal data and its impact on the security and privacy of customers / users.
  11. What is the Policy for deletion of information in the event of termination of service?
    DOT Surfaces S.L. deactivates the accounts of clients / users who decide to unsubscribe and those who have exercised their right to have such data deleted. In this case, the customer / user data will be blocked and maintained for the time required by regulations, exclusively to account for the legal obligations that justify the past relationship between the parties.
  12. Who is our Data Protection Security Manager?DOT Surfaces, S.L. has no legal obligation to designate a DPD (Data Protection Officer), according to current legislation.

    Regardless of this, DOT Surfaces, S.L. has appointed a person responsible for data security, in order to ensure the proper functionality of this Privacy Policy and to ensure that its requirements regarding the personal data of internal and external users of the organization are preserved. You can contact our Data Security Officer at

    In the event that DOT Surfaces, S.L. identify a breach of personal data security, users will be notified as soon as possible in relation to this and, in case of serious risk, the competent authorities will also be notified.

    The registered user fully retains their right to exercise their rights of access, rectification, opposition, deletion, limited processing, portability or opposition to the processing of their data. Likewise, and in accordance with Law 34/2002, of July 1st, on services of the information society and electronic commerce, you may, at any time, revoke consent given for the receipt of commercial communications. In case of doubt, and to exercise the aforementioned rights, you may contact the identified Advertisers by emailing or via postal mail to the following address: DOT Surfaces S.L., Calle Moroder, 3 polígono 3 46113 Moncada, Valencia.



Any dispute arising from the interpretation or execution of this privacy policy will be interpreted from Spanish law. Likewise, DOT Surfaces, S.L. via their legal representation and the user, hereby renounce any other jurisdiction and submit to the courts and tribunals of the user’s domicile for any dispute which may occur. In the event that the user is domiciled outside of Spain, DOT Surfaces S.L. and the user submit to the courts and tribunals of the city of Valencia.



In accordance with the provisions of Law 34/2002 on Information Society Services, I inform you that the website uses cookies. Cookies are small text files on the website that you, as a visiting user, store on your computer or device. I now proceed to detail the different types of cookies which DOT Surfaces, S.L uses:

Own cookies: these are sent to the user’s terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.

Session cookies: Necessary for the correct use of the web page, uninterrupted navigation and remembering language or country options. These are used to identify the same user’s temporary session or browsing session.

Technical Cookies: These store generic and anonymous information that does not include personal data and whose objective is to guarantee the operation of the website.

Third party cookies: The DOT Surfaces, S.L. website may contain third-party cookies aimed at offering a better service than those third parties offer. An example of this use would be the links to social networks that allow the content of the website to be shared.

Analytical cookies: These are processed by DOT Surfaces S.L. or by third parties, to allow the calculation of the number of visitors and statistically analysing user interacts with the website. The information collected through these types of cookies is used to measure the activity of the Website and for the preparation of anonymous browsing profiles of users, in order to introduce improvements based on the analysis of the usage data by the service providers:

Google Analytics:

External social network cookies: These are used so that visitors can interact with the content on different social platforms (Facebook, YouTube, Twitter, LinkedIn, Instagram, etc.) and are generated only for the users of these social networks. The conditions of use of these cookies and the information collected are regulated by the privacy policy of the corresponding social platform.

In the event that you want to modify the cookie settings of your browser, you can do so by configuring its options. You can find information on how to modify the cookie policies of the different browsers in the following web locations:

If you use Microsoft Internet Explorer:

If you use Firefox:

If you use Safari:

If you use Google Chrome:

There are third-party tools, available online, which allow users to detect cookies on each website they visit and manage their deactivation. Web browsers are the tools in charge of storing cookies and where the user can exercise their right to delete or deactivate them. Neither this website nor its legal representatives can guarantee the correct or incorrect manipulation of cookies by the aforementioned browsers. If you do not want websites to store any cookies on your computer, you can adapt your browser settings so that you are notified before any cookies are stored. Similarly, you can adapt the settings so that the browser rejects all cookies, or only third-party cookies.

The acceptance of this cookie policy implies that as a user you have been informed about the use of data storage and recovery devices (cookies) as well as that which has your consent to the use of the same as established by the regulations. In case you have any questions about the website’s cookie policy, you please contact:

You can access the cookie guide edited by the Spanish Data Protection Agency: